ContactPoint — Schema.org Type, Hierarchy & Properties

Source: Schema.org v30.1 offline vocabulary. Official ContactPoint definition.

What is ContactPoint?

A contact point—for example, a Customer Complaints department.

Example JSON-LD skeleton

This minimal example only identifies a Schema.org type. It is not a complete entity, a Google rich-result test, or a claim about a real business.

{
  "@context": "https://schema.org",
  "@type": "ContactPoint"
}

Full parent hierarchy

Each chain starts at a root type. Multiple paths are shown when Schema.org defines more than one parent. For very complex types, up to 256 paths are displayed; consult the official definition for the full graph.

Thing → Intangible → StructuredValue → ContactPoint

Direct parents: StructuredValue

Child types (1)

PostalAddress

Properties that accept ContactPoint values (12)

Property	On types	Description
applicationContact	JobPosting	Contact details for further information relevant to this job posting.
bccRecipient	Message	A sub property of recipient. The recipient blind copied on a message.
ccRecipient	Message	A sub property of recipient. The recipient copied on a message.
contactPoint	HealthInsurancePlan or Organization or Person	A contact point for a person or organization.
contactPoints	Organization or Person	A contact point for a person or organization.
grantee	DigitalDocumentPermission	The person, organization, contact point, or audience that has been granted this permission.
homeLocation	Person	A contact location for a person's residence.
recipient	AuthorizeAction or CommunicateAction or DonateAction or GiveAction or Message or PayAction or ReturnAction or SendAction or TipAction	A sub property of participant. The participant who is at the receiving end of the action.
servicePhone	ServiceChannel	The phone number to use to access the service.
serviceSmsNumber	ServiceChannel	The number to access the service by text message.
toRecipient	Message	A sub property of recipient. The recipient who was directly sent the message.
workLocation	Person	A contact location for a person's place of work.

Properties usable on ContactPoint (23)

This list includes properties whose domainIncludes names ContactPoint or one of its ancestors. DomainIncludes is advisory; it is not an exhaustive set of permitted properties.

Property	Expected value types	Description
additionalType	Text, URL	An additional type for the item, typically used for adding more specific types from external vocabularies in microdata syntax. This is a relationship between something and a class that the thing is in. Typically the value is a URI-identified RDF class, and in this case corresponds to the use of rdf:type in RDF. Text values can be used sparingly, for cases where useful information can be added without their being an appropriate schema to reference. In the case of text values, the class label should follow the schema.org <a href="https://schema.org/docs/styleguide.html">style guide</a>.
alternateName	Text	An alias for the item.
areaServed	AdministrativeArea, GeoShape, Place, Text	The geographic area where a service or offered item is provided.
availableLanguage	Language, Text	A language someone may use with or at the item, service or place. Please use one of the language codes from the [IETF BCP 47 standard](http://tools.ietf.org/html/bcp47). See also [[inLanguage]].
contactOption	ContactPointOption	An option available on this contact point (e.g. a toll-free number or support for hearing-impaired callers).
contactType	Text	A person or organization can have different contact points, for different purposes. For example, a sales contact point, a PR contact point and so on. This property is used to specify the kind of contact point.
description	Text, TextObject	A description of the item.
disambiguatingDescription	Text	A sub property of description. A short description of the item used to disambiguate from other, similar items. Information from other properties (in particular, name) may be necessary for the description to be useful for disambiguation.
email	Text	Email address.
faxNumber	Text	The fax number.
hoursAvailable	OpeningHoursSpecification	The hours during which this service or contact is available.
identifier	PropertyValue, Text, URL	The identifier property represents any kind of identifier for any kind of [[Thing]], such as ISBNs, GTIN codes, UUIDs etc. Schema.org provides dedicated properties for representing many of these, either as textual strings or as URL (URI) links. See [background notes](/docs/datamodel.html#identifierBg) for more details.
image	ImageObject, URL	An image of the item. This can be a [[URL]] or a fully described [[ImageObject]].
mainEntityOfPage	CreativeWork, URL	Indicates a page (or other CreativeWork) for which this thing is the main entity being described. See [background notes](/docs/datamodel.html#mainEntityBackground) for details.
name	Text	The name of the item.
owner	Organization, Person	A person or organization who owns this Thing.
potentialAction	Action	Indicates a potential Action, which describes an idealized action in which this thing would play an 'object' role.
productSupported	Product, Text	The product or service this support contact point is related to (such as product support for a particular product line). This can be a specific product or product line (e.g. "iPhone") or a general category of products or services (e.g. "smartphones").
sameAs	URL	URL of a reference Web page that unambiguously indicates the item's identity. E.g. the URL of the item's Wikipedia page, Wikidata entry, or official website.
serviceArea	AdministrativeArea, GeoShape, Place	The geographic area where the service is provided.
subjectOf	CreativeWork, Event	A CreativeWork or Event about this Thing.
telephone	Text	The telephone number.
url	URL	URL of the item.

Schema.org vs Google

This type's presence in Schema.org is not a Google feature approval. Check our dated Google status snapshot and Google's official Rich Results Test separately.

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